Contact us
お困りの内容がすぐに解決する場合があります。
まずはよくあるご質問(FAQ)をご確認ください。
For Merchants and Customers with Payment Issues
Existing KOMOJU Merchants
For quicker assistance, please review the FAQ before reaching out to us.
Login issue to the KOMOJU Dashboard
If you have trouble logging into KOMOJU Dashboard, please submit via the contact page below.
Payment issues or non-delivery of goods
For payment-related or non-delivery of goods issues, please review the FAQ before reaching out to us.
For those interested in KOMOJU services
SMBs / Sole proprietors
Dedicated inquiry form for small businesses and sole proprietors considering KOMOJU’s payment solutions.
Enterprises
Dedicated inquiry form for enterprises with monthly online sales above USD$150,000 considering KOMOJU’s payment solutions.
Other Inquiries
Technical Inquiry
Please refer to the KOMOJU API Documentation for technical inquires.
Become a Partner
If you have a Japanese entity and are interested in our referral program with benefits, please fill out this Japanese inquiry form.
Careers
If you are considering a career at KOMOJU, please refer to our latest job openings on the recruitment page.















