Contact us

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まずはよくあるご質問(FAQ)をご確認ください。

For Merchants and Customers with Payment Issues

Existing KOMOJU Merchants

For quicker assistance, please review the FAQ before reaching out to us.

Login issue to the KOMOJU Dashboard

If you have trouble logging into KOMOJU Dashboard, please submit via the contact page below.

Payment issues or non-delivery of goods

For payment-related or non-delivery of goods issues, please review the FAQ before reaching out to us.

For those interested in KOMOJU services

SMBs / Sole proprietors

Dedicated inquiry form for small businesses and sole proprietors considering KOMOJU’s payment solutions.

Enterprises

Dedicated inquiry form for enterprises with monthly online sales above USD$150,000 considering KOMOJU’s payment solutions.

Other Inquiries

Technical Inquiry

Please refer to the KOMOJU API Documentation for technical inquires.

Become a Partner

If you have a Japanese entity and are interested in our referral program with benefits, please fill out this Japanese inquiry form.

Careers

If you are considering a career at KOMOJU, please refer to our latest job openings on the recruitment page.

Payment methods

All Payment Methods

日本の主要な決済方法を全て提供しています

韓国の主要な決済方法を全て提供しています

中国の3つの主要な決済方法を提供しています

ヨロッパーの主要な決済方法を提供しています