In our initial report dated 22 October 2026, we reported that an unauthorized third party had gained access to the CRM system used in our business operations (referred to as “Affected System 2” in the initial report), and that we were investigating the details of the scope of impact. Our investigation has now confirmed that some of the records we used in handling inquiries from merchants, business partners, and customers were leaked, and that these records contained personal information.
We sincerely apologize for the considerable concern and inconvenience this incident has caused to all those affected.
For additional details, please refer to the report attached below.
Notice Regarding Unauthorized System Access and Impact on Payment Services
