About KOMOJU transaction fee

Transaction fee below will be charged when KOMOJU is used. KOMOJU transaction feehttps://en.komoju.com/payment-methods/ Upon payout, transaction fee and bank transfer fee will have been deducted from

About KOMOJU transaction fee

Transaction fee below will be charged when KOMOJU is used. KOMOJU transaction feehttps://en.komoju.com/payment-methods/ Upon payout, transaction fee and bank transfer fee will have been deducted from

About refunds and fees on Shopify

When using KOMOJU with Shopify and if you need to refund a transaction which has been completed by bank transfer, convenience store or Pay-easy through

Can I receive my funds earlier?

Yes. A weekly payout option is available. *At the moment, the weekly payout option is only available to merchant who are registered in Japan.* In default,

Email notification (Failed Webhook)

Email notification can be sent to the registered account when a Webhook fails, or a payment is completed.This can easily be enabled through the Merchant

How do I add payment methods?

If you would like to apply for additional payment methods, please request as follows. 【Step 1】 After logging in to KOMOJU, click the gear mark

How do you handle chargebacks?

Chargebacks are handled manually by our support team. When we receive a notification of a chargeback we will refund the payment. The amount will be

How to integrate Komoju on Shopify

To use KOMOJU on Shopify, please follow the below steps. Create an account on KOMOJU. Set up Shopify’s payment setting for Komoju on Shopify. 1.

How to pay at convenience stores

Once you implement convenience store payment methods to your shop site, your customer can pay at the convenience stores as follows. You can see the